How to Export or Delete Claude Data

Export Claude data in Settings > Privacy > Export data on the web or desktop (the link arrives by email and lasts 24 hours); delete a chat from its menu, and delete the account in Settings > Account. Deleted chats leave Anthropic's systems within 30 days.

To export your Claude chats, open Settings > Privacy on claude.ai or in Claude Desktop and click "Export data"; a download link arrives by email and expires 24 hours after delivery. To delete one chat, open its "⋮" menu and choose Delete; to delete everything, go to Settings > Account > "Delete account", which is permanent (Delete your Claude account). A deleted chat disappears from your history at once and from Anthropic's back-end systems within 30 days, with exceptions for chats used in training (if you allowed it), flagged for safety, or sent as feedback. This page covers the individual plans; Team and Enterprise members depend on their organization's settings.

Quick facts

Export	Settings > Privacy > Export data, web or desktop only
Export link expires	24 hours after delivery
Export plans	Free, Pro, Max and Ultra; Team and Enterprise if an owner allows
Delete a chat	Chat menu > Delete; bulk delete in "Chats and tasks"
Deleted from back end	Within 30 days
Delete account	Settings > Account > Delete account (permanent)
Training data, if allowed	Kept de-identified up to 5 years

Export your data

Sign in at claude.ai or in Claude Desktop. Exports cannot be run from the iOS or Android app (Export your Claude data).
Open Settings > Privacy.
Click "Export data".
Open the email Anthropic sends and download the file while still signed in, within 24 hours.

The export holds your conversations and account data; on Nov 6, 2026 it did not yet include a saved Personal Finance dashboard. It cannot be imported into another personal account, and chat history from other assistants cannot be imported into Claude either (Get started with Claude). What can move is memory: Claude can import memory from other AI assistants and export its own (experimental), through Settings or claude.com/import-memory (Memory and chat search).

Team and Enterprise: members can export their own chats only if an owner turns on "Allow members to export their own data", and that export leaves out the contents of uploaded files. Primary Owners export the whole organization from Organization settings > Data and privacy (Export your Claude data).

Delete a chat

Web and desktop: hover over the chat in the sidebar, click "⋮", then "Delete". To delete several, open "Chats and tasks", click "Select" (or "Select all"), then delete.
iPhone and iPad: touch and hold the chat, then tap "Delete".
Android: open the chat and use "⋮", or the checklist icon to pick several.

(Delete or rename a conversation)

Two things a deleted chat does not take with it. Memory made from that chat stays until you delete it in Settings > Your Claude, under "Manage" next to "Your memory" (Memory and chat search). And Projects, with their files and project memory, stay until you delete the project itself.

Delete your memory

1:50 To clear what Claude remembers without deleting chats, go to Settings > Your Claude, turn off "Generate memory from chats" and choose "Reset memory", which deletes it permanently, project memories included; "Pause memory" keeps it but stops using it. Single topics can be edited or deleted under "Manage" (Memory and chat search).

Delete your account

Export anything you want to keep first.
If you pay for Pro, Max or Ultra, cancel and wait for the period to end (How to Cancel a Claude Subscription).
Delete:
- Web: Settings > Account > "Delete account".
- iOS: Settings > Account > Profile > "Delete account".
- Android: menu > your initials > Profile > Account Actions > "Delete Account" > "I Understand".

Some accounts show a note to contact Support instead, and anyone with several accounts on one email must say which to delete (Delete your Claude account). Deletion is permanent and cannot be undone.

What Anthropic keeps, and for how long

On Free, Pro and Max (the privacy center articles had not yet added Ultra on Nov 6, 2026), Anthropic's retention rules are (How long do you store my data?):

Data	Kept
A chat you delete	Removed from back-end systems within 30 days
Chats when "Help improve our AI models" is on	De-identified, up to 5 years, in training pipelines (new or resumed chats only)
Chats flagged under the Usage Policy	Inputs and outputs up to 2 years; safety classification scores up to 7 years
Feedback (thumbs up or down, bug reports)	5 years, the whole conversation, de-linked from your user ID
Incognito chats	Not in history; kept 30 days, never used for training

Turning off "Help improve our AI models" in Settings > Privacy stops future training on your old and new chats, but not training runs already started or models already trained (How do I change my model improvement privacy settings?). More in Claude Privacy and Data Use.

Frequently asked questions

Can I export Claude chats from the phone app? No. Claude exports run only on the web or Claude Desktop, under Settings > Privacy > Export data (Export your Claude data).

How long does a Claude export link last? The link Anthropic emails expires 24 hours after delivery, and you must be signed in to Claude to download it.

Are deleted Claude chats really deleted? A deleted Claude chat leaves your history immediately and Anthropic's back-end systems within 30 days, unless it was flagged for a safety review, sent as feedback, or already used for training with your permission.

Does deleting a chat delete Claude's memory of it? No. Claude's memory is stored separately, so delete the topic in Settings > Your Claude or reset memory (Memory and chat search).

Can I import my ChatGPT history into Claude? No. Claude cannot import chat history from other assistants, but it can import your memory from them (Get started with Claude).

Does canceling Claude delete my data? No. Canceling a Claude plan keeps your data; only deleting chats or the account removes it.